This page will guide you through setting up your Adam Internet custom domain email account in Mozilla Thunderbird.
This guide will show you how to set up Mozilla Thunderbird so it will send and receive mail for your Adam Internet custom domain email account. Please follow these instructions carefully. If you get stuck, go back and try again, and if you still have trouble then we're here to help you - call our Business Helpdesk on (08) 8423 4029.
Do you have an active internet connection?
Please ensure that you are able to load a web page (such as www.adam.com.au) on the hardware in which the email client is to be configured on.
If the page doesn't load, try a different page. If it still won't load, it means your Internet connection may not be working properly. You should contact the provider of your Internet connection for some assistance. If the internet connection for the hardware in question is from Adam Internet please call our Business Helpdesk on (08) 8423 4029.
Please ensure that you are able to load a web page (such as www.adam.com.au) on the hardware in which the email client is to be configured on.
If the page doesn't load, try a different page. If it still won't load, it means your Internet connection may not be working properly. You should contact the provider of your Internet connection for some assistance. If the internet connection for the hardware in question is from Adam Internet please call our Business Helpdesk on (08) 8423 4029.
Before you begin:
Please ensure that you know the username, password and email address for the account you wish to set up. If you're a business client and you have your own domain name, you can use our Domain Email Manager at adam.com.au/toolbox to create new mailboxes, view usernames, and also reset passwords if you've forgotten. Once you know your username and password, please continue!
Please ensure that you know the username, password and email address for the account you wish to set up. If you're a business client and you have your own domain name, you can use our Domain Email Manager at adam.com.au/toolbox to create new mailboxes, view usernames, and also reset passwords if you've forgotten. Once you know your username and password, please continue!
| Step 1 | |
|---|---|
| Open the 'Mozilla Thunderbird' application 1. Open the 'Tools' menu at the top of the window |
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| Step 2 | |
| Select the 'Account Settings...' option from the menu |  |
| Step 3 | |
| Click the 'Account Actions' button Select 'Add Mail Account...' |
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| Step 4 | |
| 1. Enter your name e.g. 'John Smith' into the 'Your Name:' field 2. Enter your email address e.g. 'name@company.com.au' into the 'Email Address:' field 3. Enter your Adam Internet password into the 'Password:' field 4. Check the 'Remember password' checkbox Press the 'Continue' button |
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| Step 5 | |
| Press the 'Manual config' button |  |
| Step 6 | |
| 'Incoming:' settings row 1. Select 'POP3' from the first (top) dropdown 2. Enter 'securemail.adam.com.au' into the 'Server hostname' field 3. Select '995' from the 'Port' dropdown 4. Select 'SSL/TLS' from the 'SSL' dropdown 5. Select 'Normal password' from the 'Authenticate' dropdown 'Outgoing:' settings row 6. Enter 'securemail.adam.com.au' into the 'Server hostname' field 7. Select '465' from the 'Port' dropdown 8. Select 'SSL/TLS' from the 'SSL' dropdown 9. Select 'Normal password' from the 'Authenticate' dropdown 'Username:' settings row 10. Enter your email address e.g. 'name@company.com.au' into the single field 11. Now click on the 'Advanced config' button |
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| Step 7 | |
| Click on the 'OK' button You are now complete |
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If you have any strange error messages or if you simply cannot connect to the Adam server, please call our Business Helpdesk on (08) 8423 4029.