This page will guide you through setting up your Adam Internet custom domain email account for iPhone (iOS 6).
This guide will show you how to set up iPhone (iOS 6) so it will send and receive mail for your Adam Internet custom domain email account. Please follow these instructions carefully. If you get stuck, go back and try again, and if you still have trouble then we're here to help you - call our Business Helpdesk on (08) 8423 4029.
Do you have an active internet connection?
Please ensure that you are able to load a web page (such as www.adam.com.au) on the hardware in which the email client is to be configured on.
If the page doesn't load, try a different page. If it still won't load, it means your Internet connection may not be working properly. You should contact the provider of your Internet connection for some assistance. If the internet connection for the hardware in question is from Adam Internet please call our Business Helpdesk on (08) 8423 4029.
Please ensure that you are able to load a web page (such as www.adam.com.au) on the hardware in which the email client is to be configured on.
If the page doesn't load, try a different page. If it still won't load, it means your Internet connection may not be working properly. You should contact the provider of your Internet connection for some assistance. If the internet connection for the hardware in question is from Adam Internet please call our Business Helpdesk on (08) 8423 4029.
Before you begin:
Please ensure that you know the username, password and email address for the account you wish to set up. If you're a business client and you have your own domain name, you can use our Domain Email Manager at adam.com.au/toolbox to create new mailboxes, view usernames, and also reset passwords if you've forgotten. Once you know your username and password, please continue!
Please ensure that you know the username, password and email address for the account you wish to set up. If you're a business client and you have your own domain name, you can use our Domain Email Manager at adam.com.au/toolbox to create new mailboxes, view usernames, and also reset passwords if you've forgotten. Once you know your username and password, please continue!
| Step 1 | |
|---|---|
| Open the 'Settings' app |  |
| Step 2 | |
| Scroll down and select 'Mail, Contact, Calendars'. |  |
| Step 3 | |
| Select 'Add Account...' |  |
| Step 4 | |
| Scroll down and select 'Other'. |  |
| Step 5 | |
| Select 'Add Mail Account'. |  |
| Step 6 | |
| 1. Enter your name 2. Enter your email address (i.e. name@company.com.au) 3. Enter your password 4. Enter a description for the account (optional) 5. Press 'Next' |
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| Step 7 | |
| Ensure POP is selected (it should be by default). Enter 'Incoming Mail Server' settings: 1. Host Name is 'securemail.adam.com.au' 2. User name is your email address (i.e. name@company.com.au) 3. Password is your password |
 |
| Step 8 | |
| Scroll down and enter 'Outgoing Mail Server' settings. 1. Host Name is 'securemail.adam.com.au' 2. User name is your email address (i.e. name@company.com.au) 3. Password is your password 4. Press 'Save' |
 |
| Step 9 | |
| Select the new email account which you have created. |  |
| Step 10 | |
| Select the 'SMTP' below 'Outgoing Mail Server' |  |
| Step 11 | |
| Select the 'securemail.adam.com.au' below 'Primary Server' |  |
| Step 12 | |
| Ensure that 'Use SSL' is switched to 'ON' Set 'Server Port' to '465' You will then see 'ticks' next to most of the items once the details are verified. |
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| Step 13 | |
| Press the 'Home' button at the bottom of the iPhone Now select the 'Mail' app and commence using your email. |
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If you have any strange error messages or if you simply cannot connect to the Adam server, please call our Business Helpdesk on (08) 8423 4029.