This page will guide you through setting up your Adam Internet custom domain email account in Apple Mail.
This guide will show you how to set up Apple Mail so it will send and receive mail for your Adam Internet custom domain email account. Please follow these instructions carefully. If you get stuck, go back and try again, and if you still have trouble then we're here to help you - call our Business Helpdesk on (08) 8423 4029.
Do you have an active internet connection?
Please ensure that you are able to load a web page (such as www.adam.com.au) on the hardware in which the email client is to be configured on.
If the page doesn't load, try a different page. If it still won't load, it means your Internet connection may not be working properly. You should contact the provider of your Internet connection for some assistance. If the internet connection for the hardware in question is from Adam Internet please call our Business Helpdesk on (08) 8423 4029.
Please ensure that you are able to load a web page (such as www.adam.com.au) on the hardware in which the email client is to be configured on.
If the page doesn't load, try a different page. If it still won't load, it means your Internet connection may not be working properly. You should contact the provider of your Internet connection for some assistance. If the internet connection for the hardware in question is from Adam Internet please call our Business Helpdesk on (08) 8423 4029.
Before you begin:
Please ensure that you know the username, password and email address for the account you wish to set up. If you're a business client and you have your own domain name, you can use our Domain Email Manager at adam.com.au/toolbox to create new mailboxes, view usernames, and also reset passwords if you've forgotten. Once you know your username and password, please continue!
Please ensure that you know the username, password and email address for the account you wish to set up. If you're a business client and you have your own domain name, you can use our Domain Email Manager at adam.com.au/toolbox to create new mailboxes, view usernames, and also reset passwords if you've forgotten. Once you know your username and password, please continue!
| Step 1 | |
|---|---|
| Open the 'Mail' app |  |
| Step 2 | |
| If the window as displayed in Step 5 is not displayed then: 1. Open the mail menu 2. Select Preferences. Otherwise, skip to Step 5. |
 |
| Step 3 | |
| Select the 'Accounts' button |  |
| Step 4 | |
| Select the '+' button to add a new email account |  |
| Step 5 | |
| 1. Enter your name such as 'Mr Example' in the 'Full Name:' field. 2. Enter your email address such as 'name@company.com.au' in the 'Email Address:' field 3. Enter your email account password in the 'Password:' field Press the 'Continue' button |
 |
| Step 6 | |
| 1. Select 'POP' from the 'Account Type:' menu 2. Set the 'Description:' field to 'Adam Internet' 3. Set the 'Incoming Mail Server:' to 'securemail.adam.com.au' 4. Set the 'User Name:' to your full email address such as 'name@company.com.au' 5. Set the 'Password:' field to you email account password Press the 'Continue' button |
 |
| Step 7 | |
| 1. Set the 'Description:' field to 'Adam Internet' 2. Set the 'Outgoing Mail Server' field to 'securemail.adam.com.au' 3. Check the 'Use only this server' checkbox 4. Check the 'Use Authentication' checkbox 5. Set the 'User Name:' to your full email address such as 'name@company.com.au' 6. Set the 'Password:' field to you email account password Press the 'Continue' button |
 |
| Step 8 | |
| Press the 'Create' button |  |
| Step 9 | |
| You will now be able to commence using Apple Mail with your Adam Internet email account |  |
If you have any strange error messages or if you simply cannot connect to the Adam server, please call our Business Helpdesk on (08) 8423 4029.