Support

Impact Levels

High Impact

Significant or widespread customer or service impact.

Moderate Impact

Moderate customer or service impact.

Localised Impact

Localised impact within a specific region.

Low Impact

Minimal to no expected impact.

Informational

No customer impact, informational message only.

Network Status

This page is a reference point for scheduled and unscheduled interruptions on the Adam network and is designed to keep you informed. Please note that not every outage will affect your service individually – the outage list is provided as a general overview of our network as a whole.

Current Service Interruptions

Unscheduled Outage: Higher Latency to Some International Destinations		 Moderate Impact
Commenced: 10 Jan 2013 at 1:24am		 More Info

Having issues getting online? No service issues in your area?

Have you rebooted your modem and computer?

Contact our support staff and we'll help diagnose the connections issues.

Future Service Interruptions

Scheduled Maintenance: Edwardstown		 Localised Impact
Commencing: 26 May 2013 at 7:00am		 Ending: 26 May 2013 at 11:00am More Info
Preventative Maintainance		 Low Impact
Commencing: 12 Jun 2013 at 8:00am		 Ending: 12 Jun 2013 at 4:00pm More Info

Past Service Interruptions

Scheduled Maintenance: Salisbury		 Localised Impact
Commenced: 24 May 2013 at 6:00am		 Ended: 24 May 2013 at 8:00am More Info
Scheduled Maintenance: Members Services Area		 Low Impact
Commenced: 22 May 2013 at 1:00pm		 Ended: 22 May 2013 at 2:00pm More Info
Unscheduled Outage - Newton AdamMax Services		 Localised Impact
Commenced: 18 May 2013 at 5:20pm		 Ended: 20 May 2013 at 2:50pm More Info
Emergency Maintenance: Webhosts		 Moderate Impact
Commenced: 17 May 2013 at 11:40am		 Ended: 17 May 2013 at 2:00pm More Info
Scheduled Maintenance: Remote Management		 Low Impact
Commenced: 14 May 2013 at 1:30pm		 Ended: 14 May 2013 at 5:00pm More Info
FetchTV subscription channels		 Localised Impact
Commenced: 9 May 2013 at 12:52pm		 Ended: 14 May 2013 at 10:52am More Info
Unscheduled Outage: Adam Website		 High Impact
Commenced: 13 May 2013 at 10:14am		 Ended: 13 May 2013 at 10:30am More Info
AdamTalk Services and Voice Outage System		 Moderate Impact
Commenced: 10 May 2013 at 5:00am		 Ended: 10 May 2013 at 7:00am More Info
Members Services Area		 Localised Impact
Commenced: 10 May 2013 at 5:00am		 Ended: 10 May 2013 at 7:00am More Info
Scheduled Maintenance: Various AdamMax Service Areas		 Localised Impact
Commenced: 7 May 2013 at 5:00am		 Ended: 7 May 2013 at 8:00am More Info
Scheduled Maintenance: Salisbury		 Localised Impact
Commenced: 24 May 2013 at 6:00am		 Ended: 24 May 2013 at 8:00am More Info
Scheduled Maintenance: Members Services Area		 Low Impact
Commenced: 22 May 2013 at 1:00pm		 Ended: 22 May 2013 at 2:00pm More Info
Unscheduled Outage - Newton AdamMax Services		 Localised Impact
Commenced: 18 May 2013 at 5:20pm		 Ended: 20 May 2013 at 2:50pm More Info
Emergency Maintenance: Webhosts		 Moderate Impact
Commenced: 17 May 2013 at 11:40am		 Ended: 17 May 2013 at 2:00pm More Info
Scheduled Maintenance: Remote Management		 Low Impact
Commenced: 14 May 2013 at 1:30pm		 Ended: 14 May 2013 at 5:00pm More Info
FetchTV subscription channels		 Localised Impact
Commenced: 9 May 2013 at 12:52pm		 Ended: 14 May 2013 at 10:52am More Info
Unscheduled Outage: Adam Website		 High Impact
Commenced: 13 May 2013 at 10:14am		 Ended: 13 May 2013 at 10:30am More Info
Members Services Area		 Localised Impact
Commenced: 10 May 2013 at 5:00am		 Ended: 10 May 2013 at 7:00am More Info
AdamTalk Services and Voice Outage System		 Moderate Impact
Commenced: 10 May 2013 at 5:00am		 Ended: 10 May 2013 at 7:00am More Info
Scheduled Maintenance: Various AdamMax Service Areas		 Localised Impact
Commenced: 7 May 2013 at 5:00am		 Ended: 7 May 2013 at 8:00am More Info
Unscheduled Outage - Green Fields AdamMax Services		 Localised Impact
Commenced: 4 May 2013 at 12:55am		 Ended: 7 May 2013 at 5:40am More Info
Scheduled Maintenance - Multiple Sites		 Moderate Impact
Commenced: 5 May 2013 at 9:00am		 Ended: 5 May 2013 at 1:00pm More Info
Unscheduled outage - AdamDirect services on Reynella exchange		 Localised Impact
Commenced: 4 May 2013 at 9:00am		 Ended: 4 May 2013 at 11:19am More Info
Scheduled Maintenance: Multiple Sites		 Moderate Impact
Commenced: 4 May 2013 at 7:00am		 Ended: 4 May 2013 at 11:00am More Info
Scheduled Maintenance: Paradise AdamMax Service Area		 Localised Impact
Commenced: 3 May 2013 at 6:00am		 Ended: 3 May 2013 at 8:00am More Info
Scheduled Maintenance - AdamMax - Various Sites		 Localised Impact
Commenced: 1 May 2013 at 2:00am		 Ended: 1 May 2013 at 6:00am More Info
Unscheduled Outage: Wimax Greenfields South		 Localised Impact
Commenced: 30 Apr 2013 at 8:59pm		 Ended: 30 Apr 2013 at 9:11pm More Info
Unscheduled Outage: Webhost-15		 Localised Impact
Commenced: 30 Apr 2013 at 11:53am		 Ended: 30 Apr 2013 at 1:47pm More Info
Unscheduled Outage: Webmail Certificate		 Localised Impact
Commenced: 24 Apr 2013 at 4:30pm		 Ended: 24 Apr 2013 at 5:00pm More Info
Unscheduled Outage: Webhost-15		 Localised Impact
Commenced: 24 Apr 2013 at 12:20pm		 Ended: 24 Apr 2013 at 1:30pm More Info
Scheduled Maintenance: King William Street Colocation Facility - UPS		 Low Impact
Commenced: 24 Apr 2013 at 8:00am		 Ended: 24 Apr 2013 at 1:00pm More Info
Scheduled Maintenance - West Lakes AdamMax Tower		 Localised Impact
Commenced: 24 Apr 2013 at 2:00am		 Ended: 24 Apr 2013 at 3:30am More Info
Unscheduled Outage: Remote Management		 Localised Impact
Commenced: 23 Apr 2013 at 9:40am		 Ended: 23 Apr 2013 at 2:00pm More Info
Unscheduled Outage: webhost16		 Moderate Impact
Commenced: 21 Apr 2013 at 9:50am		 Ended: 21 Apr 2013 at 10:30am More Info
Unscheduled Outage: Webhost-16		 Localised Impact
Commenced: 17 Apr 2013 at 12:27pm		 Ended: 17 Apr 2013 at 2:00pm More Info
Unscheduled Outage: Filearena		 Localised Impact
Commenced: 17 Apr 2013 at 10:00am		 Ended: 17 Apr 2013 at 12:00pm More Info
BTS Restart - Dudley Park		 High Impact
Commenced: 17 Apr 2013 at 11:21am		 Ended: 17 Apr 2013 at 11:40am More Info
Unscheduled Outage: Adam Internet Premium News Server		 Localised Impact
Commenced: 17 Apr 2013 at 10:26am		 Ended: 17 Apr 2013 at 10:50am More Info
Scheduled Maintenance: King William Street Colocation Facility - UPS		 Low Impact
Commenced: 16 Apr 2013 at 8:00am		 Ended: 16 Apr 2013 at 11:00am More Info
Packet loss - Reynella exchange		 Localised Impact
Commenced: 15 Apr 2013 at 10:30am		 Ended: 15 Apr 2013 at 2:08pm More Info
Unscheduled AdamMax outage: Greenwith AdamMax tower		 Localised Impact
Commenced: 14 Apr 2013 at 6:00am		 Ended: 14 Apr 2013 at 10:00am More Info
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