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Netcomm NB9WMAXXn Firmware Upgrade Guide For ADSL, ADSL2+ & Naked DSL

This guide will walk you through upgrading the firmware on the Netcomm NB9WMAXXn modem for use with the ADSL, ADSL2+ & Naked DSL service.

Please ensure that you have downloaded and have loaded on your computer the latest version of the Netcomm NB9WMAXXn firmware.

To download the latest version of the firmware please click here.

Step 1
Plug the power adapter to turn on the Netcomm NB9WMAXXn.
Step 2
Allow 60 - 90 seconds for the Netcomm NB9WMAXXn to power up.
Step 3
Connect your computer to an Ethernet port on the Netcomm NB9WMAXXn.
Step 4
Open the web browser (Internet Explorer, Firefox, Google Chrome, Safari etc) on the computer, type in in the address bar and then press Enter. Netcomm NB9WMAXXn 5
Step 5
Log into the modem by entering the Username admin and the Password admin.

The press the Login button.

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Step 6
From the left menu select Management. Netcomm NB9WMAXXn 7
Step 7
From the left menu select Device Settings. Netcomm NB9WMAXXn 8
Step 8
From the left menu select Update Firmware. Netcomm NB9WMAXXn 9
Step 9
Press the Browse or Choose File button.

Navigate to and select the firmware of the modem from your computer.

Press the Update Firmware button.
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Step 10
You will now be presented with a message notifying you that the update is in progress.

The firmware upgrade is complete once the modem has fully rebooted. This may take up to three minutes.
Further Help: If you require further assistance, please contact the Adam Internet Help Desk on (08) 8423 4000 or email with as much detail as possible regarding the issue at hand.