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Netcomm NB16WV Firmware Update Guide

This guide will walk you through upgrading the firmware of the Netcomm NB16WV modem router.

Step 1
Download the latest version of the firmware from adam.com.au/nb16wvfirmware.
Step 2
Plug the power adapter to turn On the NB16WV.
Step 3
Allow 60 - 90 seconds for the NB16WV to power up.
Step 4
Connect your computer to any Ethernet port on the NB16WV.
Step 5
Open the web browser (Internet Explorer, Firefox, Google Chrome, Safari etc) on the computer, type in http://192.168.1.1/ into the address bar and then press Enter. nb16wv_firmware_1
Step 6
Log into the modem by entering the Username 'admin' and the Password 'admin'.

Then press the 'Login' button.
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Step 7
If the 'First Time Setup Wizard' is displayed select 'No thanks, take me to the basic interface'.

Otherwise, click the 'Switch to advanced view' link at the bottom right of the Basic View to get into to get into the Advanced View mode.
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Step 8
Click 'Toolbox' and then click 'Firmware Upgrade' on the top menu. nb16wv_firmware_5
Step 9
Press the 'Browse' or 'Choose File' button and select the firmware for the modem located on your computer.

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Step 10
Tick the box that says 'Accept Unofficial Firmware'. nb16wv_firmware_8
Step 11
Click 'Upgrade' to proceed.

It will take a few minutes for the upgrade to complete. Upon completion the modem will restart itself. The restart will take approximately 1 minute.
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Step 12
Once the upgrade is completed, you will be brought into Login page.

Once again, log into the modem by entering the Username 'admin' and the Password 'admin'.

The press the 'Login' button.
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Step 13
Click the 'Switch to advanced view' link at the bottom right of the Basic View to get into to get into the Advanced View mode. nb16wv_firmware_4
Step 14
Click 'Toolbox' and then click 'Firmware Upgrade' from the top menu. nb16wv_firmware_5
Step 15
Ensure sure the current firmware version is R0.08b9.

If another firmware is displayed please repeat this guide from the beginning. If you persist to have an issue please contact our helpdesk.
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Step 16
Click 'Reset to Default' under the 'Toolbox' menu.

If a dialog box appears asking you to confirm that you wish to reset all settings. Click OK.

Please note: Resetting the router to defaults is required in order for the router to function correctly after firmware upgrade.
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Further Help: If you require further assistance, please contact the Adam Internet Help Desk on (08) 8423 4000 or email help@adam.com.au with as much detail as possible regarding the issue at hand.