ServiceExternal Connectivity
Severity Serious
Outage ID 5439341
Type Fault
Location Australia
Symptoms Customers will experience higher than expected latency and slower speeds to International sites in Asia.
Start Time 29/08/2017 19:20:22
Finish Time 01/10/2017 17:00:00
Last Updated 21/09/2017 17:06:43
Tech Summary There is a subsea cable fault on SMW3 affecting our international link between Perth and Singapore.
Notes Our network partner is working on restoring services. They have advised us of a tentative ETR of the 13th of October.