This is a large event that affects more than 5000 customers.
This is an event that affects more than 1000 customers.
This event affects up to 1000 customers.
This event affect less than 20 customers.
Some customers may notice slower than expected speeds, latency and packet-loss to international destinations in Asia. This may result in webpages taking longer to load, as well as impact to time-sensitive activities such as online gaming.
A number of sub-sea links between Sydney and Hong Kong have been severed due to severe weather in Hong Kong. We have temporarily routed via the US and redirected peering whilst the issue is outstanding. The issue is ~54km off the coast of Hong Kong.
Our network partner is currently engaged with submarine teams for initiation of repair process.