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| Maintenance - Voice Verification for Direct Debit Customers [More...] | |
| Impacted Customers | Customer Voice Verification (Direct Debit) |
| Time Frame | 12:00 Thu 29 Apr 2010 - 14:00 Thu 29 Apr 2010 |
| Other - Updates to the Voice Verification System and Direct Debit [More...] | |
| Impacted Customers | Customers trying to perform a Voice Verification and updating their direct debit details via Bsystem |
| Time Frame | 11:00 Thu 29 Apr 2010 - 12:00 Thu 29 Apr 2010 |
| Internet - Intermittent AdamMax connection issues [More...] | |
| Impacted Customers | AdamMax Customers |
| Time Frame | 9:40 Thu 29 Apr 2010 - 13:13 Thu 29 Apr 2010 |
| Members Services Area AnyG Prepaid Account Manager | |
| Outage Type | Maintenance |
| Impacted Customers | Customers attempting to access Members Services Area AnyG Prepaid Account Manager |
| Impact Started | 14:30 Thu 18 Mar 2010 |
| Impact Ceased | 14:57 Thu 18 Mar 2010 |
| During the outage window Network Operations will be making some changes to the AnyG Prepaid Account Manager in the Members Services Area, Customers will be unable to access it at this time. UPDATE: Work completed. | |
| Status | |
| Informational | No customer impact, informational message only. |
| Low | Minimal to no expected impact. |
| Localised | Localised impact within a specific region. |
| Moderate | Moderate customer or service impact. |
| High | Significant or widespread customer or service impact. |