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| Isolated Outbound Call Issues | |
| Outage Type | Adamtalk |
| Impacted Customers | Isolated Adam Talk Customers Making Outbound Calls |
| Impact Started | 13:45 Thu 9 Oct 2008 |
| Impact Ceased | 18:15 Thu 9 Oct 2008 |
| Adam Talk customers with a blank Display Name configured are unable to make outbound calls. For example, an NB9 supplied modem which has been manually configured during help desk trouble shooting. A fix has been proposed and we are working on implementing this immediately. UPDATE 2008-10-09 1815: All issues in relation to this outage notice have been resolved. | |
| Status | |
| Informational | No customer impact, informational message only. |
| Low | Minimal to no expected impact. |
| Localised | Localised impact within a specific region. |
| Moderate | Moderate customer or service impact. |
| High | Significant or widespread customer or service impact. |