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Naked DSL - Preferred Partners Program
Naked DSL plans are only available in AdamDirect enabled exchanges. To view the list of exchanges currently enabled for Naked DSL [Click Here].
Preferred Partners enjoy a discount of 10% as shown below, making Broadband even more affordable.
| Plan Name | Speed† | Monthly Data‡ | Monthly Cost* |
|---|---|---|---|
| Light | ADSL2+ speeds | 10GB (5GB+5GB) | $49.45 |
| Medium | ADSL2+ speeds | 20GB (10GB+10GB) | $53.95 |
| Average | ADSL2+ speeds | 50GB (25GB+25GB) | $62.95 |
| Super | ADSL2+ speeds | 80GB (40GB+40GB) | $76.45 |
| Premium | ADSL2+ speeds | 120GB (60GB+60GB) | $94.45 |
| Ultra | ADSL2+ speeds | 160GB (80GB+80GB) | $112.45 |
Your Monthly Data consists of Peak, Off-Peak and Upload data allocations. If you exceed your allocated quota on any of these data allocations, your service will be shaped to 64k until your next billing period commences. If you wish to return to full speed before your next billing period, you can perform a plan change or purchase ADSL Data Blocks in order to become unshaped.
On top of your Peak and Off-Peak data, you will also have access to a range of unmetered content that will not count to any of your data quotas! For more information on Adam Internet's unmetered content, please [Click Here].
What’s more, all Naked DSL plans include AdamTalk (Adam Internet's VoIP service) at no additional cost and includes $5 worth of untimed local and national calls. For more information on AdamTalk, please [Click Here].
For contract options available when signing up for Naked DSL, please refer to the setup cost schedule below.
| Naked DSL Setup Costs | ||
|---|---|---|
| Contract Length | With Wireless/VoIP Modem | Supply Own Modem |
| No Contract | $350 | $150 |
| 12 Month Contract | $200 | $75 |
The Wireless/VoIP Modem supplied is the Netcomm NB9WMAXX ADSL2+ modem.
[Click Here] for product details.
Due to the nature of wireless connectivity, Adam Internet can provide technical assistance with the ADSL connection to the supplied modem/router but wireless connectivity to your individual devices cannot be supported. Should you need help, you might like to consider an On Site Setup or using Netcomm's technical support (www.netcomm.com.au or call 1300 365 793).
| Service Charges | ||
|---|---|---|
| Plan Change | Adam Internet offers a “value guarantee” that preserves the value of Naked DSL throughout the term of your service. If at any time you find that your Naked DSL plan does not meet your requirements, you can perform a plan change from your Members Services Area. For more information on plan change costs and conditions, please [Click Here]. | |
| DSL Disconnection Fee | This fee applies if your DSL service is disconnected and has been connected for less then 6 months. | $65 |
| Relocation Fee | A relocation fee applies if you wish to move the Naked DSL service to another premises. Please note that Adam Internet cannot guarantee the availability of Naked DSL, AdamDirect or Adam Home at any residence, however Adam Internet can test ADSL availability on active phone numbers upon request. | $150 |
| Potential Extras | ||
|---|---|---|
| Cut Over Fee | If you have moved into a location with no existing phone service, we may need to organise for a cut over to your internal phone sockets. If a cut over is required, there will be an additional cost for a technician to attend your premises. In cases where cut over is required, there will be a delay in the completion time of your Naked DSL service. | $110 |
| Changed or Missed Appointment | If you need to change the appointment for the installation of your Naked DSL service or if no one is home during the appointment window, this charge will apply. | $109 |
* Costs are payable monthly in advance either by credit card or direct debit. Billing occurs on the anniversary of the activation of your Naked DSL order. For example, if your connection is activated on the 7th of the month, your billing will occur on the 7th of every month thereafter.
† 24000k/1000k is the maximum possible speed of a Naked DSL service, generally only a small percentage of customers will obtain download speeds above 20000k. As the distance from the exchange increases, the speed will decrease accordingly. This decrease is affected by the quality of your phone line, including the internal wiring of your house. It is impossible for Adam Internet to determine the attainable speed prior to your service being active. As a general rule, we will only connect your service if your line will support 1500k or better. Based on a sample of existing AdamDirect customers, the average connection speed obtained is between 6000k/1000k and 8000k/1000k.
‡ Downloads are counted towards your Peak quota during the hours of 8am till midnight and towards your Off-Peak during the hours of midnight till 8am. Your Upload quota is the same as your Peak and Off-Peak quotas and are not restricted to any time period. Once you have reached any of your quotas (Peak, Off-Peak or Upload), your service will be shaped to 64 kbps until your next billing month. 1GB (Gigabyte) is equal to 1000MB (Megabyte); 1MB is equal to 1000KB (Kilobyte).
