Our Philosophy

We believe the benefits of the Internet should be available to all South Australians, enhancing opportunities for entertainment, education, employment and business.

We also believe that every enterprise must have the flexibility to change its Internet Service Provider if it chooses to. Just as competition has tended to improve mobile and fixed telephone services and reduce costs for consumers, competition is necessary and desirable in the Internet Services industry.

Value
Adam Internet promises value for money that is measurable, predictable and guaranteed in our plain language agreements, which are tailored to meet your individual requirements. Our commitment begins before you place an order and continues throughout our entire relationship.

Speed
Adam Internet's Data Centre is our best kept secret. It is the engine room for the delivery of high speed Internet, web hosting and co-location, where dedicated 'Internet Accelerators' ensure your data is delivered on time, on target.

Redundancy
Adam Internet provides continuous uptime for customers by incorporating redundancy as a guiding design philosophy, in all layers of the network. We offer four paths to the rest of the Internet, running on physically separate fibres out of South Australia, using quality network and server equipment and by multi-homing to upstream providers. The networks to which we connect also have diverse egress links from Australia, giving us the ability to survive threats that other ISP's would consider catastrophic.

Service
Adam Internet delivers outstanding service from a highly regarded technical support centre which offers prompt problem resolution by experienced personnel. We continually source the very best technical expertise in the industry to deliver quality and maintain technical leadership. All of our staff are committed to providing you with the best in customer service for the enterprise market.

 

Security
The Data Centre is housed in our own building in central Adelaide, protected by high level security systems and failsafe power systems. Adam Internet uses a layered approach to maintain optimal security, involving both physical and logical systems. At all times, your information and our technology environment are protected from all known security threats.

Reliability
Comprehensive network redundancy means that in the event of a link failure the network automatically re-routes traffic to maintain service. The network is monitored 24 hours a day and automatically notifies an engineer should a fault be detected. Our technical managers receive a continuous throughput of performance data to ensure our national and international data flows are maintained at optimal levels and within specified performance guidelines. For physical reliability, network components are housed within a stable and secure environment at our Data Centre.

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